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Business GameTM: Preparing Your Team To Face An Inevitable Crisis

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How can the Business GameTM help companies and professionals alike survive in times of crises?

During times that depress trade and business, like the recent World Economic Crisis, sales and management teams can become demotivated because in order to reach their personal and company strategic goals, they find that they have to operate and succeed in an environment that is much more complex and deviant than expected. In the prevailing situations, the team’s productivity suffers prolonged down-turns due simply to the fact that they are attempting to achieve within a foreign and difficult environment that stems from unexpected events. Due to these new complexities, the team needs to apply far more sales rigor to achieve outcomes that might have been considered meagre in earlier times. Typically sales people will apply the old adage of shoulder to the grindstone but still the goal post seems further and further beyond their reach. In this kind of environment productivity ultimately suffers a severe down-turn and frustration soon turns to fatigue and a sense of under-achievement prevails. The team becomes demotivated and the lackluster performance of the team perpetuates the downward spiral.

Leaders find that they too are operating in exactly the same kind of environment where they can’t offer solutions as they lack the experience essential to inspire and motivate their teams in these new conditions. Leaders can react in a myriad of ways that might range from apathy to anger as they require from their team results that the team can’t deliver. Everyone from CEO’s, Executives, Managers and Department Heads crave a solution in these new circumstances or a guiding light that can develop their staff to foster new skills where they can seize control of their environment once again and rebuild the foundations prior to the crisis. What is the solution? How can the company develop their staff when those within the company do not have the expertise to pass down to those they manage?

The low performance of teams becomes the inherent responsibility of the leader of the team. How can the company hierarchy improve their perspective and develop real time strategies to deal with these situations proactively?

Chess Masters will always play many moves ahead, roleplaying every possible move his or her opponent might conjure in this masterful game of strategy. Before a chess piece is moved every possibility is considered, every chance factorized into his or her thinking to optimize the chances for “Check Mate”. What attracts so many highly intelligent individuals to this game is their understanding of the game craft that develops between the two combatants as they each apply their own strategies based on their own predictions; predictions based on what? Experiences accrued over many years of mastering this complex game.

It’s a fact that:

1 – One must have a deep knowledge of the game. If the player knows every rule of the game and combines experience derived from multiple engagements with a range of highly skilled players, he or she will understand how the strategies within the game must be applied for the best of outcomes. Regular exposure to a variety of conditions and situations allows the combatant to develop basic game plays in response to set moves by his or her opponent.
2 – Winners must develop an understanding of his or her opponent. Generally advanced players develop a sense of their opponent’s skills as they continue to make their moves based on the game plan that is set before them, they can decipher a standard player easily from one who demonstrates advanced competencies; demonstrating the ability to anticipate and respond and act proactively to establish an environment that guarantees ultimate success. Advanced players develop a sense to predict trends and move accordingly; this can be the difference between success and failure in difficult environments.
3 – Winners will always demonstrate resilience We all must begin as standard players and it is essential to learn from our mistakes. Games, like Chess, encourage the identification and realizations of bad decisions and then players learn from their mistake and move on, with new experiences in hand. New skills are learned and new strategies developed that may be applied in similar situations in the future, a stronger more well equipped player results.

Let’s stop and take a minute to review this information. Can you see any similarities between this scenario and your own work situation? How then might we develop this kind of experience in a trading market scenario that results in low risk management with sound results, goal achievement and financial prosperity? High risk in a crisis is completely unacceptable.

The answer is to SIMULATE the environment one’s teams must perform in. The simulation should represent many years of known market scenarios and teach teams quickly how to develop winning strategies with low risk. With a game centred approach teams develop:

– A holistic vision of the market place
– Real time perceptions and recognition of opposition strategies
– Developed understandings of the importance of resilience, patience and the utilization of prevailing calm during crisis.

How might you simulate your own real time scenarios and teach teams easily, efficiently all in an entertaining and fun environment? The BUSINESS GAMETM is YOUR answer.

The BUSINESS GAMETM is designed to be used in different environments and reach out to the business communities of the entire world. It contains a versatile dashboard that allows an administrator to design and implement an enormous range of scenarios, all from the comfort of one’s office chair. You are in charge of the scenarios, you control the mechanisms involved, the variables in effect and the complexities of the situations your team will need to prevail and succeed in.

In addition to accelerating the experiences and learning of your team members, the Business GameTM provides a playful environment that promotes team cohesion and is a vital tool in sharing team strategies and individual approaches to common environmental changes that your team may have to work and excel in.

To know how to lead in times of crisis, and be well trained in complex scenarios is a requirement that companies must address in their training programs to survive with the uncertainties that accompany crisis scenarios. We all have to play the game to win; well now you can play the same game but in the future, your team will be playing with an edge. You need to get your copy of the Business GameTM NOW!

Fernando Arbache

Fernando Arbache

Doutorando ITA. Mestre em Engenharia Industrial PUC/Rio. Independent Education Consultant working with MIT Professional Education. Graduado em Engenharia Civil, UFJF. Data and Models in Engineering, Science, and Business/MIT, Cambridge, MA (USA). Challenges of Leadership in Teams/MIT, Cambridge, MA (USA). Data Science: Data to Insights/MIT, Cambridge, MA (USA). AnyLogic Advanced Program of Simulation Modeling/Hampton, NJ (USA).: Educational Consultant working with MIT. Coordenador da FGV em cursos de Gestão (curso de MBA em Gestão das Casas Bahia). Professor FGV, nas cadeiras e Logística, Estatística, Gestão de Riscos e Sistemas de Informação. Professor da HSM Educação nas cadeiras e Logística e Estatística. Professor IBMEC, Professor concursado na FATEC/São José dos Campos. Obras: ARBACHE, F. Gestão da Logística, Distribuição e Trade Marketing. São Paulo: Ed. FGV, 2004. ARBACHE, F. Logística Empresarial. Rio de Janeiro: Ed. Petrobras, 2005. ARBACHE, A. P. e ARBACHE, F. Sustentabilidade Empresarial no Brasil: Cenários e Projetos. São José do Rio Preto- SP: Raízes Gráfica e Editora, 2012. Pesquisa: Desenvolvimento de modelos de mapeamento de Competências Comportamentais e Técnicas, por meio de gamificação com uso de Inteligência Artificial, utilizando Deep Learning e Machine Learning (http://www.arbache.com/mobi). Desenvolvimento de pesquisa de modelos para geração de indicadores de aprendizados para inovação, assim como de competências essenciais para inovação (curva de aprendizado e gaps de competências) e obtenção de ROI (Return Over Investment). As pesquisas que estão em desenvolvimento, têm como hipótese que existem modelos inovadores, para mapeamento de aprendizado adaptativo, com o uso de inteligência artificial, para atendimento em empresa e pessoas. Esses indicadores estão em uso, em um dos maiores programas de inovação para o cooperativismo da América Latina, que é fruto de pesquisas realizadas, desenvolvido e concebido por minhas pesquisas (http://www.arbache.com/inovaccop). Atualmente são 75 cooperativas de diversas áreas de atuação e aproximadamente 500 participantes. Estudos acima impactam no desenvolvimento do conceito RH 4.0 ou RH de Precisão, assim como no entendimento do impacto da Gestão por competências em um ambiente de inovador. Desenvolvimento de Inteligências nos dados e métricas - Big data e precisão nas tomadas de decisões na gestão de pessoas. Com os elementos anteriores, estuda-se a estratégia de negócios e estoque de talentos - o que os números revelam para o sucesso nas organizações. Estatística e inteligência estratégica para negócios em ambientes inovadores. Experiência Profissional: CIO (Chief Innovations Officer) da empresa Arbache Innovations especializada em simulação, inovação com foro em HRTech e EduTech – empresa premiada no programa Conecta (http://conecta.cnt.org.br) como uma das 5 entre 500 startups mais inovadoras da América Latina. Empresa Acelerada pela Plug&Play (https://www.plugandplaytechcenter.com) em Sunnyvale, CA – Vale do Silício entre novembro e dezembro de 2018. Desenvolvimento de parceria com o MIT – Massachusetts Institute of Technology para cursos presenciais e digitais – http://www.arbache.com/mitpe, https://professional.mit.edu/programs/digital-plus-programs/who-we-work & https://professional.mit.edu/programs/international-programs/who-we-work

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